• Wish Your Field Techs Had More “Wrench Time”? Give them Better Mobile Tech Tools

    Did you know that nearly half of the field service technicians claim “paperwork and administrative tasks” are the worst part of their day? Or that, despite the “digitalization” of field service sector, technicians still waste an unacceptable amount of time looking for information to do their jobs? These revelations,uncovered in a study conducted by The Service Council,clearly indicate that it’s not enough to digitize some forms if you’re striving for greater technician productivity and workflow efficiency.

  • Preparing For LTE Migration

    Organizations utilizing low-power IoT applications should be giving increased consideration to their eventual migration from 2G and/or 3G networks to LTE. While the transition seems daunting – and make no mistake, any major change has bumps in the road – working ahead with your timeline and technology requirements in mind will make the process much easier to manage.

  • Developing Your IoT Framework

    Many companies, across all industries, face challenges with the deployment of Internet of Things (IoT) solutions, driving them to continue to deploy "single-point solutions" that focus on the IoT technology and are limited in their business scope and results.

  • IoT Security Best Practices

    The Internet of Things (IoT) has taken center stage in our increasingly technological world. Connected devices are becoming more practical and affordable for mainstream consumers, as well as an integral part of many businesses. We trust M2M applications to transmit confidential and personal information, monitor valuable assets, and control mission- critical devices.

  • Enable Your Field Service Teams To Tap The Force

    When you are out in the field servicing customers everyday—installing and fixing a product or updating a service—you are very much a ‘lone wolf’. In other words, most of the day is spent working alone, problem-solving with tremendous pressure to finish within a specific timeframe and move on to the next job.

More Industry Insights



Aberdeen Group CTIA Enterprise Mobility Exchange
IWCE Strategies For Growth The Service Council
Field Service Digital TSIA Logo VDC Research
NAFA WBR Field Service Management Expo
IDC Blumberg  


AMobile ARI driven fleet professionals driving results Astea International Logo
Capriza Dell Rugged
Verizon Connect GPS Insight
Havis Logo IFS KORE
Librestream Microsoft Panasonic Logo
RAM Mounts ServiceMax Logo
ServicePower Telogis, A Verizon Company Trimble PULSE
Xplore Technologies Zebra Technologies


Field Technologies Magazine Cover


Fresenius Kabi Modernizes Service With Augmented Reality Fresenius Kabi Modernizes Service With Augmented Reality

The use of augmented reality (AR) in field service has shifted from hypothetical to reality with companies experiencing benefits such as remote resolution and stronger training and support of field workers. Fresenius Kabi is a global health care company that specializes in lifesaving medicines and technologies for infusion, transfusion, and clinical nutrition.

More From The Editor


  • Fix Your Technician Resource Gap

    70% of companies will face a field service talent deficit from retirement in the coming 10 years. To fix the technician labor force shortage, you can either hire the next generation of field engineers—the millennials—or consider leveraging contingent or third-party technicians . . . or a combination of the two! Both options pose challenges and rewards that you need to consider.

  • Reverse Logistics And The Art Of Forecasting Returns

    Service organizations know that reverse logistics is a complicated process. What’s even more complicated is identifying opportunities to make proactive business decisions, given the reactive nature of the returns service lifecycle. How can we better forecast our returns to better manage the reverse supply chain and its impact on your business?

  • Improve Margins And Customer Retention With IoT In Parts Management

    Discover how leading companies are using IoT in parts management and discover new tools to achieve your margins and customer retention goals. 

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Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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