Field Service Software Resource Center Field Service Software Resource Center

FEATURED THOUGHT LEADERSHIP

How To Connect With Employees That Don’t Have Email
How To Connect With Employees That Don’t Have Email

For desk-bound office workers, having a corporate email address is a given. For many of these workers, using email comprises a huge chunk of the day—often to their dismay. In stark contrast are deskless workers, the 2.7 billion-person strong portion of the global working population who don’t work from an office, don’t complete their work on a computer, and often, don’t have a company email address. Being able to communicate with employees that don’t have email can be quite the challenge.

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REAL-WORLD CASE STUDIES

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FIELD TECHNOLOGIES MAGAZINE ARTICLES

Orkin Embraces The Field Service Evolution

Orkin revamps processes and updates technology to better meet customer expectations, and in doing so saves between $60,000 and $90,000 per month in fleet costs alone.

An Often-Overlooked Tool To Improve The Field Service Customer Experience

In your quest to master the customer experience, consider this technology.

Q&A: Making Field Service Diversity Intentional

Editor in chief Sarah Nicastro talks one-on-one with Dot Mynahan of Otis Elevator about the opportunities for women in field service.

The End Of Field Service

When will today’s connected infrastructure result in the elimination of service appointments altogether?

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FIELD TECHNOLOGIES WEBINARS

  • Teleport Your Reps - Use Augmented Reality To Virtually Bring Remote Experts Onsite

    Augmented Reality is providing real-time remote expert assistance. Boston Scientific, a manufacturer of medical devices used in interventional cardiology, has deployed a Merged Reality app to provide clinicians with expert assistance in the setup and use of their life-saving equipment. In this on-demand webinar Eric Prager from Boston Scientific shares the technology and strategy they have deployed to provide immediate expert assistance, help eliminate travel, and increase customer confidence.

  • The Customer’s Journey – Field-Service Management (FSM) Technology And The Connected Home
    The Customer’s Journey – Field-Service Management (FSM) Technology And The Connected Home

    ServicePower enables field service organizations to deliver faster and smarter service to customers, through a unified FSM suite. The integrated modules enable the field service organization to drive exceptional customer experiences while improving operational performance every step of the way.

  • 3 Real World Applications Of IoT Impacting Field Services
    3 Real World Applications Of IoT Impacting Field Services

    Tired of hearing about the promises of IoT?  Looking for real and practical applications of IoT, relevant to field services?  If you’re interested in hearing how several customers have transformed their field operations with IoT, then this is a webinar you want to watch.

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INDUSTRY NEWS

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FIELD SERVICE SOFTWARE SOLUTIONS

  • Swyft Mobile For Field Service
    Swyft Mobile For Field Service

    Swyft Mobile for Field Service is a mobile application suite which facilitates more timely and accurate execution of customer field service orders, from assignment to invoicing.

  • Capriza
    Capriza

    Capriza transforms businesses to mobile, by simplifying and mobile-enabling the most critical workflows from any existing business application (e.g. SAP, Oracle, Salesforce, or custom built), delivered securely to any mobile device.

  • Forms Designer
    Forms Designer

    Create unlimited mobile forms that replicate your existing paper forms.

  • IFS Planning & Scheduling Optimization
    IFS Planning & Scheduling Optimization

    IFS Planning and Scheduling Optimization (IFS PSO) is designed to enable an organization to manage their mobile workforce more efficiently, facilitating higher productivity and improved adherence to customer commitments.

  • Swyft For Mobile
    Swyft For Mobile

    Swyft for Mobile is a mobile application designed to optimize your agents in the field. Swyft for Mobile provides real-time customer data to field workers based on their current location, providing directions, contact names, customer information, and the reason they are visiting a specific customer.

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INDUSTRY EVENTS

Field Service Asia November 13 - 15, 2018
Field Service Amsterdam November 27 - 28, 2018
Amsterdam
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